instalação do OTRS Free

removido
(usa Nenhuma)

Enviado em 08/01/2018 - 22:01h

Software requirements
=====================
Perl
- Perl 5.16.0 or higher

Webserver
- Apache2 + mod_perl2 or higher (recommended)
- Webserver with CGI support (CGI is not recommended)

Databases
- MySQL 5.0 or higher
- MariaDB
- PostgreSQL 9.2 or higher
- Oracle 10g or higher

Browsers
- Use a modern web browser.
- These browsers are not supported:
- Internet Explorer before version 11
- Firefox before version 31
- Safari before version 6


wget -c http://ftp.otrs.org/pub/otrs/otrs-6.0.3.tar.bz2

tar -xjvf otrs-6.0.3.tar.bz2 -C /opt/

cd /opt/

mv otrs-6.0.3 otrs


# slapt-get --install mariadb perl httpd
Lendo Listas de Pacotes...Concluído
mariadb está atualizado.
perl está atualizado.
httpd está atualizado.
0 será atualizado, 0 será reinstalado, 0 será instalado, 0 será removido, 0 não será atualizado.

Concluído


# perl /opt/otrs/bin/otrs.CheckModules.pl
o Apache::DBI......................ok (v1.12)
o Apache2::Reload..................ok (v0.13)
o Archive::Tar.....................ok (v2.04)
o Archive::Zip.....................ok (v1.59)
o Crypt::Eksblowfish::Bcrypt.......Not installed! Use: 'cpan Crypt::Eksblowfish::Bcrypt' (optional - For strong password hashing.)
o Crypt::SSLeay....................Not installed! Use: 'cpan Crypt::SSLeay' (optional - Required for Generic Interface REST transport and SOAP SSL connections.)
o Date::Format.....................Not installed! Use: 'cpan Date::Format' (required)
o DateTime.........................Not installed! Use: 'cpan DateTime' (required)
o DBI..............................ok (v1.636)
o DBD::mysql.......................ok (v4.033)
o DBD::ODBC........................Not installed! Use: 'cpan DBD::ODBC' (optional - Required to connect to a MS-SQL database.)
o DBD::Oracle......................Not installed! Use: 'cpan DBD::Oracle' (optional - Required to connect to a Oracle database.)
o DBD::Pg..........................Not installed! Use: 'cpan DBD::Pg' (optional - Required to connect to a PostgreSQL database.)
o Digest::SHA......................ok (v5.95)
o Encode::HanExtra.................Not installed! Use: 'cpan Encode::HanExtra' (optional - Required to handle mails with several Chinese character sets.)
o IO::Socket::SSL..................ok (v2.052)
o JSON::XS.........................Not installed! Use: 'cpan JSON::XS' (optional - Recommended for faster AJAX/JavaScript handling.)
o List::Util::XS...................ok (v1.41)
o LWP::UserAgent...................FAILED! Not all prerequisites for this module correctly installed.
o Mail::IMAPClient.................Not installed! Use: 'cpan Mail::IMAPClient' (optional - Required for IMAP TLS connections.)
o IO::Socket::SSL................ok (v2.052)
o Authen::SASL...................Not installed! Use: 'cpan Authen::SASL' (optional - Required for MD5 authentication mechanisms in IMAP connections.)
o Authen::NTLM...................Not installed! Use: 'cpan Authen::NTLM' (optional - Required for NTLM authentication mechanism in IMAP connections.)
o ModPerl::Util....................Not installed! Use: 'cpan ModPerl::Util' (optional - Improves Performance on Apache webservers dramatically.)
o Net::DNS.........................Not installed! Use: 'cpan Net::DNS' (required)
o Net::LDAP........................Not installed! Use: 'cpan Net::LDAP' (optional - Required for directory authentication.)
o Template.........................Not installed! Use: 'cpan Template' (required - Template::Toolkit, the rendering engine of OTRS.)
o Template::Stash::XS..............Not installed! Use: 'cpan Template::Stash::XS' (required - The fast data stash for Template::Toolkit.)
o Text::CSV_XS.....................Not installed! Use: 'cpan Text::CSV_XS' (optional - Recommended for faster CSV handling.)
o Time::HiRes......................ok (v1.9726)
o XML::LibXML......................Not installed! Use: 'cpan XML::LibXML' (optional - Required for Generic Interface XSLT mapping module.)
o XML::LibXSLT.....................Not installed! Use: 'cpan XML::LibXSLT' (optional - Required for Generic Interface XSLT mapping module.)
o XML::Parser......................ok (v2.44)
o YAML::XS.........................Not installed! Use: 'cpan YAML::XS' (required - Very important)


# /etc/rc.d/rc.httpd restart


# /opt/otrs/bin/otrs.Daemon.pl start
Can't locate Kernel/Config.pm in @INC (you may need to install the Kernel::Config module) (@INC contains: /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at /opt/otrs/Kernel/System/ObjectManager.pm line 24.
BEGIN failed--compilation aborted at /opt/otrs/Kernel/System/ObjectManager.pm line 24.
Compilation failed in require at /opt/otrs/bin/otrs.Daemon.pl line 35.
BEGIN failed--compilation aborted at /opt/otrs/bin/otrs.Daemon.pl line 35.



Não esta abrindo a pagina:

http://localhost/otrs/index.pl




Fontes:

http://otrs.github.io/doc/manual/admin/6.0/en/html/installation.html
http://doc.otrs.com/doc/manual/admin/6.0/en/html/installation.html

removido
(usa Nenhuma)

Enviado em 12/01/2018 - 10:21h

Alguém tem alguma ideia para otrs free abrir no apache?


# perl -MCPAN -e 'install Archive::Zip'
Can't locate object method "install" via package "Archive::Zip" at -e line 1.




# perl /opt/otrs/bin/otrs.CheckModules.pl
o Apache::DBI......................ok (v1.12)
o Apache2::Reload..................ok (v0.13)
o Archive::Tar.....................ok (v2.04)
o Archive::Zip.....................Not installed! Use: 'cpan Archive::Zip' (required - Required for compressed file generation.)
o Crypt::Eksblowfish::Bcrypt.......ok (v0.009)
o Crypt::SSLeay....................ok (v0.72)
o Date::Format.....................ok (v2.24)
o DateTime.........................ok (v1.45)
o DBI..............................ok (v1.636)
o DBD::mysql.......................ok (v4.033)
o DBD::ODBC........................Not installed! Use: 'cpan DBD::ODBC' (optional - Required to connect to a MS-SQL database.)
o DBD::Oracle......................Not installed! Use: 'cpan DBD::Oracle' (optional - Required to connect to a Oracle database.)
o DBD::Pg..........................Not installed! Use: 'cpan DBD::Pg' (optional - Required to connect to a PostgreSQL database.)
o Digest::SHA......................ok (v5.95)
o Encode::HanExtra.................Not installed! Use: 'cpan Encode::HanExtra' (optional - Required to handle mails with several Chinese character sets.)
o IO::Socket::SSL..................ok (v2.052)
o JSON::XS.........................Not installed! Use: 'cpan JSON::XS' (optional - Recommended for faster AJAX/JavaScript handling.)
o List::Util::XS...................ok (v1.49)
o LWP::UserAgent...................ok (v6.26)
o Mail::IMAPClient.................ok (v3.39)
o IO::Socket::SSL................ok (v2.052)
o Authen::SASL...................ok (v2.16)
o Authen::NTLM...................ok (v1.09)
o ModPerl::Util....................ok (v2.000010)
o Net::DNS.........................ok (v1.14)
o Net::LDAP........................ok (v0.65)
o Template.........................ok (v2.27)
o Template::Stash::XS..............ok (undef)
o Text::CSV_XS.....................ok (v1.34)
o Time::HiRes......................ok (v1.9726)
o XML::LibXML......................Not installed! Use: 'cpan XML::LibXML' (optional - Required for Generic Interface XSLT mapping module.)
o XML::LibXSLT.....................Not installed! Use: 'cpan XML::LibXSLT' (optional - Required for Generic Interface XSLT mapping module.)
o XML::Parser......................ok (v2.44)
o YAML::XS.........................ok (v0.69)


https://slackbuilds.org/result/?search=perl&sv=14.2

removido
(usa Nenhuma)

Enviado em 14/01/2018 - 15:05h

http://127.0.0.1/otrs/installer.pl


#!/usr/bin/perl
# --
# Copyright (C) 2001-2017 OTRS AG, http://otrs.com/
# --
# This program is free software; you can redistribute it and/or modify
# it under the terms of the GNU AFFERO General Public License as published by
# the Free Software Foundation; either version 3 of the License, or
# any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU Affero General Public License
# along with this program; if not, write to the Free Software
# Foundation, Inc., 51 Franklin St, Fifth Floor, Boston, MA 02110-1301 USA
# or see http://www.gnu.org/licenses/agpl.txt.
# --

use strict;
use warnings;

# use ../../ as lib location
use FindBin qw($Bin);
use lib "$Bin/../..";
use lib "$Bin/../../Kernel/cpan-lib";
use lib "$Bin/../../Custom";

# 0=off;1=on;
my $Debug = 0;

use Kernel::System::Web::InterfaceInstaller();
use Kernel::System::ObjectManager;

local $Kernel::OM = Kernel::System::ObjectManager->new();

my $Interface = Kernel::System::Web::InterfaceInstaller->new( Debug => $Debug );
$Interface->Run();