Não consigo acessar a internet.

1. Não consigo acessar a internet.

Tsuyoshi Yodogawa
Nimble_Dancer

(usa Lubuntu)

Enviado em 06/08/2019 - 12:03h

Bom dia. Tenho um notebook Vaio com a seguinte configuração
(comando "sudo lshw")


description: Notebook
product: VPCYB13KX (N/A)
vendor: Sony Corporation
version: C9007WHX
serial: 27539737-3000267
width: 32 bits
capabilities: smbios-2.7 dmi-2.7 smp-1.4 smp
configuration: boot=normal chassis=notebook cpus=1 family=VAIO sku=N/A uuid=A107CCF5-7E21-E011-B308-AE2E1525DFF4
*-core
description: Motherboard
product: VAIO
vendor: Sony Corporation
physical id: 0
version: N/A
serial: N/A
slot: Base Board Chassis Location
*-firmware
description: BIOS
vendor: Insyde Corp.
physical id: 0
version: R0160Z7
date: 12/22/2010
size: 1MiB
capacity: 1984KiB
capabilities: pci pnp upgrade shadowing cdboot bootselect edd int9keyboard int10video acpi usb smartbattery biosbootspecification netboot
*-memory
description: System Memory
physical id: 6
slot: System board or motherboard
size: 2GiB
*-bank:0
description: SODIMM [empty]
physical id: 0
slot: SODIMM1
*-bank:1
description: SODIMM DDR3 1066 MHz (0,9 ns)
product: NT2GC64B88B0NS-CG
vendor: Nanya Technology
physical id: 1
serial: AC353324
slot: SODIMM2
size: 2GiB
width: 8 bits
clock: 1066MHz (0.9ns)
*-cpu
description: CPU
product: AMD E-350 Processor
vendor: Advanced Micro Devices [AMD]
physical id: b
bus info: cpu@0
version: 15.1.0
serial: N/A
slot: N/A
size: 1381MHz
capacity: 1600MHz
width: 64 bits
clock: 100MHz
capabilities: x86-64 boot fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp constant_tsc rep_good nonstop_tsc cpuid extd_apicid aperfmperf pni monitor ssse3 cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch ibs skinit wdt hw_pstate vmmcall arat npt lbrv svm_lock nrip_save pausefilter cpufreq
configuration: cores=2 enabledcores=2 threads=2
*-cache:0
description: L1 cache
physical id: c
slot: L1 Cache
size: 64KiB
capacity: 128KiB
capabilities: pipeline-burst internal write-back unified
configuration: level=1
*-cache:1
description: L2 cache
physical id: d
slot: L2 Cache
size: 512KiB
capacity: 1MiB
capabilities: pipeline-burst internal write-back unified
configuration: level=2
*-pci:0
description: Host bridge
product: Family 14h Processor Root Complex
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 100
bus info: pci@0000:00:00.0
version: 00
width: 32 bits
clock: 66MHz
*-display
description: VGA compatible controller
product: Wrestler [Radeon HD 6310]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 1
bus info: pci@0000:00:01.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress msi vga_controller bus_master cap_list rom
configuration: driver=radeon latency=0
resources: irq:26 memory:80000000-8fffffff ioport:3000(size=256) memory:90200000-9023ffff memory:c0000-dffff
*-multimedia:0
description: Audio device
product: Wrestler HDMI Audio
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 1.1
bus info: pci@0000:00:01.1
version: 00
width: 32 bits
clock: 33MHz
capabilities: pm pciexpress msi bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:27 memory:90244000-90247fff
*-pci:0
description: PCI bridge
product: Family 14h Processor Root Port
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 4
bus info: pci@0000:00:04.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:24 ioport:2000(size=4096) memory:90100000-901fffff
*-network
description: Ethernet interface
product: AR8131 Gigabit Ethernet
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:01:00.0
logical name: enp1s0
version: c0
serial: 78:84:3c:2b:e7:83
capacity: 1Gbit/s
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress vpd bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=atl1c driverversion=1.0.1.1-NAPI latency=0 link=no multicast=yes port=twisted pair
resources: irq:28 memory:90100000-9013ffff ioport:2000(size=128)
*-pci:1
description: PCI bridge
product: Family 14h Processor Root Port
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 6
bus info: pci@0000:00:06.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:25 memory:90000000-900fffff
*-network DISABLED
description: Wireless interface
product: AR9285 Wireless Network Adapter (PCI-Express)
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlp2s0
version: 01
serial: 4c:0f:6e:d7:17:a5
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=ath9k driverversion=4.18.0-10-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11
resources: irq:18 memory:90000000-9000ffff
*-storage
description: SATA controller
product: SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode]
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 11
bus info: pci@0000:00:11.0
version: 40
width: 32 bits
clock: 66MHz
capabilities: storage ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=64
resources: irq:19 ioport:3118(size=8) ioport:3124(size=4) ioport:3110(size=8) ioport:3120(size=4) ioport:3100(size=16) memory:9024c000-9024c3ff
*-usb:0
description: USB controller
product: SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 12
bus info: pci@0000:00:12.0
version: 00
width: 32 bits
clock: 66MHz
capabilities: ohci bus_master
configuration: driver=ohci-pci latency=64
resources: irq:18 memory:9024b000-9024bfff
*-usb:1
description: USB controller
product: SB7x0/SB8x0/SB9x0 USB EHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 12.2
bus info: pci@0000:00:12.2
version: 00
width: 32 bits
clock: 66MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=64
resources: irq:17 memory:9024a000-9024a0ff
*-usb:2
description: USB controller
product: SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 13
bus info: pci@0000:00:13.0
version: 00
width: 32 bits
clock: 66MHz
capabilities: ohci bus_master
configuration: driver=ohci-pci latency=64
resources: irq:18 memory:90249000-90249fff
*-usb:3
description: USB controller
product: SB7x0/SB8x0/SB9x0 USB EHCI Controller
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 13.2
bus info: pci@0000:00:13.2
version: 00
width: 32 bits
clock: 66MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=64
resources: irq:17 memory:90248000-902480ff
*-serial
description: SMBus
product: SBx00 SMBus Controller
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 14
bus info: pci@0000:00:14.0
version: 42
width: 32 bits
clock: 66MHz
configuration: driver=piix4_smbus latency=0
resources: irq:0
*-multimedia:1
description: Audio device
product: SBx00 Azalia (Intel HDA)
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 14.2
bus info: pci@0000:00:14.2
version: 40
width: 64 bits
clock: 33MHz
capabilities: pm bus_master cap_list
configuration: driver=snd_hda_intel latency=64
resources: irq:16 memory:90240000-90243fff
*-isa
description: ISA bridge
product: SB7x0/SB8x0/SB9x0 LPC host controller
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 14.3
bus info: pci@0000:00:14.3
version: 40
width: 32 bits
clock: 66MHz
capabilities: isa bus_master
configuration: latency=0
*-pci:2
description: PCI bridge
product: SBx00 PCI to PCI Bridge
vendor: Advanced Micro Devices, Inc. [AMD/ATI]
physical id: 14.4
bus info: pci@0000:00:14.4
version: 40
width: 32 bits
clock: 66MHz
capabilities: pci subtractive_decode bus_master
*-pci:1
description: Host bridge
product: Family 12h/14h Processor Function 0
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 101
bus info: pci@0000:00:18.0
version: 43
width: 32 bits
clock: 33MHz
*-pci:2
description: Host bridge
product: Family 12h/14h Processor Function 1
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 102
bus info: pci@0000:00:18.1
version: 00
width: 32 bits
clock: 33MHz
*-pci:3
description: Host bridge
product: Family 12h/14h Processor Function 2
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 103
bus info: pci@0000:00:18.2
version: 00
width: 32 bits
clock: 33MHz
*-pci:4
description: Host bridge
product: Family 12h/14h Processor Function 3
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 104
bus info: pci@0000:00:18.3
version: 00
width: 32 bits
clock: 33MHz
configuration: driver=k10temp
resources: irq:0
*-pci:5
description: Host bridge
product: Family 12h/14h Processor Function 4
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 105
bus info: pci@0000:00:18.4
version: 00
width: 32 bits
clock: 33MHz
*-pci:6
description: Host bridge
product: Family 12h/14h Processor Function 6
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 106
bus info: pci@0000:00:18.5
version: 00
width: 32 bits
clock: 33MHz
*-pci:7
description: Host bridge
product: Family 12h/14h Processor Function 5
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 107
bus info: pci@0000:00:18.6
version: 00
width: 32 bits
clock: 33MHz
*-pci:8
description: Host bridge
product: Family 12h/14h Processor Function 7
vendor: Advanced Micro Devices, Inc. [AMD]
physical id: 108
bus info: pci@0000:00:18.7
version: 00
width: 32 bits
clock: 33MHz
*-scsi:0
physical id: 1
logical name: scsi0
capabilities: emulated
*-disk
description: ATA Disk
product: TOSHIBA MQ01ABD0
vendor: Toshiba
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/sda
version: 1Q
serial: 637CS0MBS
size: 465GiB (500GB)
capabilities: partitioned partitioned:dos
configuration: ansiversion=5 logicalsectorsize=512 sectorsize=4096 signature=74d2893b
*-volume:0
description: Windows NTFS volume
physical id: 1
bus info: scsi@0:0.0.0,1
logical name: /dev/sda1
version: 3.1
serial: aabfb2eb-59bc-bf44-bacd-45ad8bba3cf4
size: 98MiB
capacity: 100MiB
capabilities: primary bootable ntfs initialized
configuration: clustersize=4096 created=2015-03-17 11:53:21 filesystem=ntfs label=Reservado pelo Sistema state=clean
*-volume:1
description: Windows NTFS volume
physical id: 2
bus info: scsi@0:0.0.0,2
logical name: /dev/sda2
version: 3.1
serial: 2e921125-b512-554a-9adc-91032730f375
size: 249GiB
capacity: 250GiB
capabilities: primary ntfs initialized
configuration: clustersize=4096 created=2016-02-04 02:42:49 filesystem=ntfs modified_by_chkdsk=true mounted_on_nt4=true resize_log_file=true state=dirty upgrade_on_mount=true


Efetuei um dual boot, em uma partição tenho o Windows 7 Home Premium instalado, onde a internet funciona normalmente (apenas com o uso de mini adaptador/receptor wifi usb), e em outra partição instalei o Lubuntu 18.10 recentemente, onde não funciona a internet. Vocês podem, por favor, me ajudar a configurar o notebook para que eu consiga acessar a internet e quais comandos usar e entendê-los? Sou novo na plataforma, espero que sejam compreensivos e pacientes... Quero migrar para o Linux e largar o Windows. Desde já eu agradeço pela atenção.


  


2. Re: Não consigo acessar a internet.

Clodoaldo Santos
clodoaldops

(usa Linux Mint)

Enviado em 06/08/2019 - 12:29h

Lubuntu 18.10 já está sem suporte desde julho/2019 desta forma vc não irá atualizar nem instalar novos programas e nem baixar drivers
Sugiro usar lubuntu-1804-lts que terá suporte até abril/2021
Após instalar o 1804-lts vá em drivers adicionais e instale o driver recomendado de sua placa wireless
Mas por favor poste saída comando: lspci



3. Re: Não consigo acessar a internet.

Tsuyoshi Yodogawa
Nimble_Dancer

(usa Lubuntu)

Enviado em 06/08/2019 - 12:37h

Primeiramente obrigado pela resposta, você parece entender bem sobre o Linux e suas distribuições. O Lubuntu 18.04 LTS está disponível para 32 bits?

A saída é


~$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Complex
00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6310]
00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler HDMI Audio
00:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port
00:06.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port
00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] (rev 40)
00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller (rev 42)
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) (rev 40)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 LPC host controller (rev 40)
00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI Bridge (rev 40)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 0 (rev 43)
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 6
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 5
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 7
01:00.0 Ethernet controller: Qualcomm Atheros AR8131 Gigabit Ethernet (rev c0)
02:00.0 Network controller: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) (rev 01)



4. Re: Não consigo acessar a internet.

Tsuyoshi Yodogawa
Nimble_Dancer

(usa Lubuntu)

Enviado em 06/08/2019 - 12:50h

Ah clodoaldops, desculpe pela pergunta sem ter pesquisado antes. Eu vi, existe a versão 32 bit sim. E vi que foi essa a distribuição que eu havia instalado anteriormente (18.04.2 Bionic Beaver LTS (LXDE) Desktop 32-bit), e vi que não havia acesso a internet, por isso que vim para o 18.10, além da interface ser mais agradável para mim, infelizmente eu não sabia que teria o mesmo problema com essa versão.


5. Re: Não consigo acessar a internet.

Clodoaldo Santos
clodoaldops

(usa Linux Mint)

Enviado em 06/08/2019 - 15:42h

-teoricamente sua placa atheros deveria ser ativada automaticamente
-por favor poste saida comando abaixo para sabermos se é problema de software ou hardware
sudo rfkill list all

>> resposta deve ser NO para as duas opções como no exemplo do meu laptop
-
clodoaldops@itautec:-$ sudo rfkill list all
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no




6. Re: Não consigo acessar a internet.

Tsuyoshi Yodogawa
Nimble_Dancer

(usa Lubuntu)

Enviado em 06/08/2019 - 16:08h

Segue a saída


~$ sudo rfkill list all

0: sony-wifi: Wireless LAN
Soft blocked: no
Hard blocked: yes
1: sony-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: yes
2: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
3: phy1: Wireless LAN
Soft blocked: no
Hard blocked: yes


Sabe como posso desbloquear?


7. Re: Não consigo acessar a internet.

Clodoaldo Santos
clodoaldops

(usa Linux Mint)

Enviado em 06/08/2019 - 16:34h

Para desbloquear tente os comandos:
sudo rfkill unblock wifi
sudo rfkill unlock wifi


Depois reinicie pc



8. Re: Não consigo acessar a internet.

Tsuyoshi Yodogawa
Nimble_Dancer

(usa Lubuntu)

Enviado em 06/08/2019 - 16:45h

ainda continua a mesma saída...

[code]
~$ sudo rfkill unblock wifi
~$ sudo rfkill unlock wifi

Tente "rfkill --help" para mais informações.

~$ sudo rfkill list all

0: sony-wifi: Wireless LAN
Soft blocked: no
Hard blocked: yes
1: sony-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: yes
2: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
3: phy1: Wireless LAN
Soft blocked: no
Hard blocked: yes
/code]


9. Re: Não consigo acessar a internet.

Clodoaldo Santos
clodoaldops

(usa Linux Mint)

Enviado em 06/08/2019 - 16:55h

Hard blocked: yes
-isso significa que seu hardware está desligado
-seu latop tem tecla dedicada p/ ligar e desligar wifi ou uma combinação de fn + f12 por exemplo ???

-tente comando
sudo rfkill unblock wifi

-depois reinicie laptop



10. Re: Não consigo acessar a internet.

Tsuyoshi Yodogawa
Nimble_Dancer

(usa Lubuntu)

Enviado em 06/08/2019 - 20:52h

Infelizmente não possui teclas de atalho do tipo function + F12 ou algum outro F?? para desativar ou ativá-lo.

Tentei o comando, ainda continua o mesmo.


11. Re: Não consigo acessar a internet.

Clodoaldo Santos
clodoaldops

(usa Linux Mint)

Enviado em 06/08/2019 - 21:49h

-eu tinha um itautec que tinha uma tecla uma pequena chave dedicada para ligar e desligar wifi
-seu laptop não tem ??



12. Re: Não consigo acessar a internet.

Tsuyoshi Yodogawa
Nimble_Dancer

(usa Lubuntu)

Enviado em 07/08/2019 - 11:43h

É verdade, eu tinha me esquecido dessa chave, não a uso a muito tempo por estar quebrada, não funciona, por isso eu uso o mini adaptador wifi usb para conexão.



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