Falha soft lockup

1. Falha soft lockup

Roger
rogercorrea85

(usa Debian)

Enviado em 16/01/2018 - 18:00h

Pessoal, tudo bem?

Comprei recentemente um Dell 7559 e instalei nele um Debian 9.3 com a última versão do KDE.
Ele funciona bem até que começa a disparar um erro de "soft lockup", que trava o sistema todo, só restando desligar pelo botão.

Alguém sabe o que é isso? Às vezes eu desligo e quando inicia novamente, o erro persiste, necessitando desligar novamente.

"Bug: soft lockup - CPU#2 stuck fot 16s! [swapper:0]"

Já tentei instalar o microcode e também atualizei a BIOS, mas não resolveu.

Obrigado!


  


2. Re: Falha soft lockup

Luiz Santos
luiztux

(usa Gentoo)

Enviado em 17/01/2018 - 07:59h

rogercorrea85 escreveu:

Pessoal, tudo bem?

Comprei recentemente um Dell 7559 e instalei nele um Debian 9.3 com a última versão do KDE.
Ele funciona bem até que começa a disparar um erro de "soft lockup", que trava o sistema todo, só restando desligar pelo botão.

Alguém sabe o que é isso? Às vezes eu desligo e quando inicia novamente, o erro persiste, necessitando desligar novamente.

"Bug: soft lockup - CPU#2 stuck fot 16s! [swapper:0]"

Já tentei instalar o microcode e também atualizei a BIOS, mas não resolveu.

Obrigado!


Talvez o erro possa ser no kernel. Roda o comando dmesg e posta aqui. E também a saída do cat /proc/cpuinfo (ou lscpu).

Qual é a versão do kernel em uso?

-----------------------------------''----------------------------------

Larry, The Cow, uses Gentoo GNU/Linux

^__^
(oo)
(__)

"If it moves, compile it."




3. Re: Falha soft lockup

Roger
rogercorrea85

(usa Debian)

Enviado em 20/01/2018 - 19:33h

luiztux escreveu:

rogercorrea85 escreveu:

Pessoal, tudo bem?

Comprei recentemente um Dell 7559 e instalei nele um Debian 9.3 com a última versão do KDE.
Ele funciona bem até que começa a disparar um erro de "soft lockup", que trava o sistema todo, só restando desligar pelo botão.

Alguém sabe o que é isso? Às vezes eu desligo e quando inicia novamente, o erro persiste, necessitando desligar novamente.

"Bug: soft lockup - CPU#2 stuck fot 16s! [swapper:0]"

Já tentei instalar o microcode e também atualizei a BIOS, mas não resolveu.

Obrigado!


Talvez o erro possa ser no kernel. Roda o comando dmesg e posta aqui. E também a saída do cat /proc/cpuinfo (ou lscpu).

Qual é a versão do kernel em uso?

-----------------------------------''----------------------------------

Larry, The Cow, uses Gentoo GNU/Linux

^__^
(oo)
(__)

"If it moves, compile it."



A versão do kernel é a 4.9.0-5-amd64.
Não consigo colocar o dmesg quando o erro ocorre porque o sistema trava todo, só sendo possível eu desligar e ligar de novo, via botão físico.

Conteúdo do cpuinfo:

cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 94
model name : Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
stepping : 3
microcode : 0xc2
cpu MHz : 933.105
cache size : 6144 KB
physical id : 0
siblings : 8
core id : 0
cpu cores : 4
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb invpcid_single intel_pt kaiser tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp
bugs :
bogomips : 5184.00
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 94
model name : Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
stepping : 3
microcode : 0xc2
cpu MHz : 866.296
cache size : 6144 KB
physical id : 0
siblings : 8
core id : 1
cpu cores : 4
apicid : 2
initial apicid : 2
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb invpcid_single intel_pt kaiser tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp
bugs :
bogomips : 5184.00
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 2
vendor_id : GenuineIntel
cpu family : 6
model : 94
model name : Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
stepping : 3
microcode : 0xc2
cpu MHz : 908.666
cache size : 6144 KB
physical id : 0
siblings : 8
core id : 2
cpu cores : 4
apicid : 4
initial apicid : 4
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb invpcid_single intel_pt kaiser tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp
bugs :
bogomips : 5184.00
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 3
vendor_id : GenuineIntel
cpu family : 6
model : 94
model name : Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
stepping : 3
microcode : 0xc2
cpu MHz : 917.871
cache size : 6144 KB
physical id : 0
siblings : 8
core id : 3
cpu cores : 4
apicid : 6
initial apicid : 6
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb invpcid_single intel_pt kaiser tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp
bugs :
bogomips : 5184.00
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 4
vendor_id : GenuineIntel
cpu family : 6
model : 94
model name : Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
stepping : 3
microcode : 0xc2
cpu MHz : 974.841
cache size : 6144 KB
physical id : 0
siblings : 8
core id : 0
cpu cores : 4
apicid : 1
initial apicid : 1
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb invpcid_single intel_pt kaiser tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp
bugs :
bogomips : 5184.00
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 5
vendor_id : GenuineIntel
cpu family : 6
model : 94
model name : Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
stepping : 3
microcode : 0xc2
cpu MHz : 930.725
cache size : 6144 KB
physical id : 0
siblings : 8
core id : 1
cpu cores : 4
apicid : 3
initial apicid : 3
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb invpcid_single intel_pt kaiser tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp
bugs :
bogomips : 5184.00
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 6
vendor_id : GenuineIntel
cpu family : 6
model : 94
model name : Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
stepping : 3
microcode : 0xc2
cpu MHz : 978.332
cache size : 6144 KB
physical id : 0
siblings : 8
core id : 2
cpu cores : 4
apicid : 5
initial apicid : 5
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb invpcid_single intel_pt kaiser tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp
bugs :
bogomips : 5184.00
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 7
vendor_id : GenuineIntel
cpu family : 6
model : 94
model name : Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
stepping : 3
microcode : 0xc2
cpu MHz : 1020.227
cache size : 6144 KB
physical id : 0
siblings : 8
core id : 3
cpu cores : 4
apicid : 7
initial apicid : 7
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb invpcid_single intel_pt kaiser tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp
bugs :
bogomips : 5184.00
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:







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